Your
Order:
If
you have questions about your order or expected delivery date please email us.
Contact Tony at the Rock Shop directly email here or at
206/719-2355.
Refund
Policy:
Your
satisfaction is our goal! All customers are entitled to a 100% refund
of the merchandise cost if your order is unsatisfactory due to manufacturing
defects. If you ordered the wrong size we may exchange at our discretion.
Return shipping costs are the responsibility of the customer.
Your
Apparel:
All
apparel is 100% cotton, designed & printed in the USA. We believe
that you will enjoy your apparel for some time to come. When washing your
apparel avoid bleaches and wash inside out for longer print life.
Your
Credit Card Statement
The statement on your credit card will reflect a purchase from "RSNGSONETM". Please contact us if you have any questions or concerns regarding
charges on your statement.
Shipping
Method:
All apparel is shipped US Priority Mail. Most orders are shipped within
72 hrs unless otherwise noted. Will call or pick-up of apparel
is not available.
International
Orders: (Including Canada)
All
rates reflected are for US Domestic shipping only. All International Orders
will receive an additional invoice for added Global Priority
Costs which are determined by individual countries.
Contact
Info:
The
Rock Shop is operated by Rising Son Studios, NOT KISW 99.9 FM. All emails & inquiries are handled by Rising Son Studios.
If you have any questions about this online store or the apparel, we encourage
you to contact us.
Contact
Us:
email us
Rising Son Studios
c/o the Rock Shop
P.O. Box 21
Pacific, WA 98047
Suggestions:
We encourage suggestions about apparel options and designs. You may email
us with those suggestions. (Please do not send graphic files)
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